Billing ·
Cancel a Skool trial in Billing. After a charge, there is no refund.
Owners: Community Settings → Billing → Manage subscription → Cancel subscription. Do this during the 14-day trial and you pay $0. After Hobby ($9) or Pro ($99) bills, Skool’s terms are explicit: no refunds for that period. You keep access until it ends, then the group archives read-only.
Cancel your group (owners / admins)
This is the path Skool publishes for people who created the community — including a free trial.
Open the group’s settings
Go to skool.com/settings?t=communities and click SETTINGS on that group.
Billing tab
Open Billing. In the mobile app, scroll the top settings menu sideways if the tab is off-screen.
Manage subscription → Cancel
Click Manage subscription, then Cancel subscription. Skool says the trial or subscription is then canceled and the group is saved for later.
Can’t see Billing? Skool tells Mac users to press Command and minus, Windows users Ctrl and minus, to shrink the layout until the tab appears.
What happens after you cancel
- During the trial: no $9/$99 if you cancel before it converts. Content is saved; you can reactivate later (Skool’s wording).
- After a paid period has started: no refund for that month or year. Access continues through the period you already paid.
- When that period ends: the group is archived. Existing content is read-only. No new posts until you resubscribe.
Canceling a membership to someone else’s Skool
Different product, different screen. Paid members use Settings → that community → Manage membership → cancel. Skool recommends canceling at least 24 hours before rebilling. Leaving or canceling does not auto-refund a member charge — you ask the group owner. That is not the $9/$99 owner bill this page is about.
Why people search “is Skool a scam”
Skool is a real company. The complaints that look like “they stole a month” are usually: trial converted on schedule, then the no-refund rule. That’s disclosed in payment terms, and it’s easy to miss if you started a group to “just look around.” Treat the trial like a calendar event, not a sandbox with no card.
Will I be charged if I cancel on day 14?
Cancel before the trial becomes a paid term. Don’t wait until you see the charge. If a period has already started, Skool’s policy is no refund for it.
Do I lose my courses if I cancel?
Skool says the group is saved and can be reactivated. After a paid term ends it goes read-only. Export anything you can’t afford to only keep inside Skool.
Are member payment fees refundable?
Skool’s Payments FAQ: transaction fees are non-refundable. Member refunds are the creator’s call, not an automatic Skool refund.
Still starting a group?
Use the trial. Put a cancel reminder on day 13. Read what $9 vs $99 actually costs before you keep it.
Start the 14-day trial